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Property Management

Whatever the type and wherever the property, Poly experts can help to manage it. 

Our vision is simple – to be the best forward-thinking provider of property management services in all of our markets, giving clients and end users the highest level of service at all times. We offer property management expertise across all areas of real estate, at every stage of the development life cycle. 

Adding value to assets is our primary focus, along with providing real insight and forward-thinking advice from our flexible team of global experts

Our customer-first approach combined with an in-depth knowledge of property and a global presence enables us to deliver best-in-class property management services to clients, and to offer an enhanced experience for occupiers, visitors, shoppers and residents.

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PROPERTY MANAGEMENT

Block Management

From day-to-day management to advising developers on the design of communal areas, we take care of anything and everything relating to apartment blocks and their communal areas.

We work closely with developers to ensure that everything, from lifts to gardens, are designed so that they can be managed practically and cost effectively. We then offer advice and assistance to set service charge budgets, provide pre-completion consultancy to the house builders, and carry out consultations for major works and long-term agreements.

Advice and assistance for achieving practical and cost-effective management

Our clients range from investor funds to private landlords and resident management companies, with properties across the spectrum, from 500-unit new-builds to converted blocks in prime estates. 

We deal with the tendering and management of maintenance contracts, and the appointment and management of onsite staff to ensure the smooth running of the building. The team has a wealth of experience managing a variety of residential assets for a multitude of clients, so we are often called for expert witness and mediation.

PROPERTY MANAGEMENT

Build to Rent & Private Rental Sector Management

We work within the private rental sector, delivering a bespoke service from design to management of mid to large-scale residential developments.

Whether it is a purpose-built development for rental or a large portfolio of traditionally designed rental housing, we can offer practical advice and assistance on the whole project. From the start, we can recommend on design and configuration and budgeting, then implement a marketing and leasing strategy, before moving on to operating, managing and reporting. We’re with clients for the whole journey.

Long-standing real-world experience working on residential property portfolios from start to finish

Our team has a well-deserved reputation for consistent delivery and for launching new developments in the sector. We have long-standing experience of delivering the service at the sharp end, day in, day out, making sure that we’re about practical delivery rather than just theory, available to all residential property portfolios, large or small.

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PROPERTY MANAGEMENT

Business Space Management

Working closely in line with our clients’ business goals and objectives, we provide a focused business space management service placing the customer and current market trends at the heart of our strategy.

With an emphasis on sector specialisms in office and business parks, industrial and logistics, life sciences and portfolio management, we have almost 275 million sq ft of property managed by a large team of professionals working across the UK, with offices in Birmingham, Bristol, Cardiff, Cambridge, Glasgow, Leeds, Oxford, London, Manchester and Newcastle. Within the team is a range of ESG experts, place-makers, data analysts, technical experts and much more.

A transparent service focused on analysing market trends and business goals to provide a tailored and enhanced solution

As businesses and landlords rise to the challenges around ESG, creating engaging places to support talent retention, implementing the use of tech and understanding data, our role is to offer a blended service utilising our diverse skill set of subject matter experts in these areas. This supplements the traditional surveying and financial core services of rent collection, service charge administration, Health & Safety, supply chain and service partner management, lease compliance, employment of on-site staff, and more. Crucial to delivering market leading services, we attract and retain leading talent in the industry.

We invest heavily in IT, which allows us to deliver live financial data via our portal. As a result, clients can download tailor-made financial reports. All this means we provide a transparent service to our clients, who include institutions, asset managers, property companies and high net worth individuals.

PROPERTY MANAGEMENT

Commercial Property Management

From helping with everyday maintenance issues to working on marketing strategies, our team covers all the bases when it comes to managing commercial property, including retail, office and business space, leisure and industrial.

Each member of our team specialises in a different field. This is what allows us to hone our key services, and tailor them to your exact needs. We can help you with any of the following processes: rent collection; service charge administration; sustainability; commercialisation; concierge services; marketing; and research.

From day-to-day maintenance to marketing strategies, our experts cover all bases of management of commercial property

With thousands of experts working across millions of sq ft of property in the UK, the capital value of the commercial property we manage is more than £30 billion.

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PROPERTY MANAGEMENT

Front of House & Concierge Services

We offer a comprehensive suite of professional and efficient front of house services, comprising of auditing and full site operative management including holiday and sickness cover, coaching and development, wellbeing, training and uniforms. Our primary focus is commercial property and operations within London and surrounding areas.

We provide bespoke training, full management of staff and trained holiday and sickness cover

Our extensive experience in operational management and our professionalism means Savills can improve the overall day to day operations, as well as the client and visitor experience for any managed property.

PROPERTY MANAGEMENT

Residential Property Management

We deliver advice, consultancy and management across all types of residential property for a client base encompassing institutions, developers, investors and high net worth individuals.

Our large team offers the full suite of estate management, retirement and student management, as well as the private rented sector and block management. All of this is complemented by a further range of services provided by the rest of the Savills network so that we can give practical and experienced advice backed up by global know-how and expertise.

Working on everything from high rise to high end, with all services linked by quality, customer care and first-class service

Our team works via a regional structure across locations in England and Wales, so we have local as well as national and international knowledge to offer clients. Each of our experts have their own specialism in property management, so whatever the asset, we’ll have an expert who can help.

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PROPERTY MANAGEMENT

Shopping Centre Management

Our focus is on the day-to-day property management of shopping centres, ensuring shoppers spend time and money in the centres.

Shopping centre property management forms a significant part of our UK managed property portfolio. By their nature these types of assets are very much in the public eye and many of our customers will form a personal bond with them. Our challenge as property managers is therefore to ensure that our managed shopping centres provide the best possible customer experience.

Our scale of business and geographical coverage has allowed us to form specialist sub teams with dedicated shopping centre management teams based in London, Bristol, Birmingham, Leeds, Manchester, Glasgow and Belfast

We have also invested heavily in complementary service lines to provide a fully comprehensive client service including sustainability and placemaking, car parking, commercialisation and research. Recognising the changing physical retail landscape we also work closely with other Divisions in creating comprehensive repurposing solutions for our clients which will ensure that our managed centres remain relevant and continue to meet customer needs.

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